{"id":280546,"date":"2026-03-04T04:02:20","date_gmt":"2026-03-04T09:32:20","guid":{"rendered":"https:\/\/www.omegahms.com\/?post_type=newsroom&p=280546"},"modified":"2026-03-04T07:41:28","modified_gmt":"2026-03-04T13:11:28","slug":"superdial-and-omega-healthcare-partner-to-scale-voice-ai-automation-optimizing-revenue-cycle-operations-for-customers","status":"publish","type":"newsroom","link":"https:\/\/www.omegahms.com\/newsroom\/superdial-and-omega-healthcare-partner-to-scale-voice-ai-automation-optimizing-revenue-cycle-operations-for-customers\/","title":{"rendered":"SuperDial and Omega Healthcare Partner to Scale Voice AI Automation, Optimizing Revenue Cycle Operations for Customers"},"content":{"rendered":"\r\n

NEW YORK and BOCA RATON, Fla., [Mar. 4, 2026]<\/strong> \u2013 SuperDial, a healthcare automation platform designed to streamline payer and provider outreach workflows, today announced a formal commercial partnership with Omega Healthcare, an AI-driven healthcare solutions company. Omega Healthcare will enhance its agentic AI platform by integrating with SuperDial\u2019s voice AI automation solution to help customers reduce administrative burdens and accelerate the time to cash.<\/p>\r\n

SuperDial builds voice AI agents that automate high-friction phone calls for healthcare organizations. The Company\u2019s HIPAA and SOC 2 Type 2-compliant voice agents handle outbound calls from providers and billing teams to insurers \u2013 navigating phone trees, waiting on hold, and conducting live conversations with payer representatives. These agents support common revenue cycle workflows, such as benefits verification, prior authorization, insurance claim follow-up, provider data validation, and provider credentialing, enrollment, and related outreach.<\/p>\r\n

Under the partnership, SuperDial will work closely with Omega Healthcare to be incorporated into the company\u2019s agentic AI platform, which puts intelligence into action by providing voice automation to deliver measurable revenue cycle operations outcomes for Omega Healthcare\u2019s customers.<\/p>\r\n

SuperDial customizes voice agent configurations on a per-client basis, incorporating client-specific success criteria and workflow context to ensure consistent performance and measurable operational impact.<\/p>\r\n

\u201cWe are laser-focused on these calls between billing teams and payers. Billions of these calls are made every year across use cases \u2013 they\u2019re extremely expensive and burdensome, and we want to make them a thing of the past,\u201d said Sam Schwager, CEO of SuperDial. \u201cBy partnering with Omega Healthcare, we can bring end-to-end voice AI agents to more organizations faster \u2013 combining deep workflow integration with key capabilities like IVR tree navigation, phone number lookups, and embedding RCM context at call time.\u201d<\/p>\r\n

Omega Healthcare selected SuperDial based on strategic alignment with its mission of empowering healthcare organizations to thrive. SuperDial\u2019s complementary technology enhances Omega Healthcare\u2019s AI-driven portfolio of solutions designed to reimagine operations across the customers it serves.<\/p>\r\n

\u201cThe powerful combination of SuperDial\u2019s demonstrated performance and ability to streamline revenue operations with AI-driven technology, along with our human-in-the-loop expertise, made SuperDial the right partner to help us serve the healthcare ecosystem,\u201d said Anurag Mehta, CEO and Co-Founder of Omega Healthcare. “Omega Healthcare typically develops its own AI technology solutions; however, we found significant value and a \u2018time to market\u2019 advantage by working with SuperDial. Together, we are rapidly expanding the use of voice automation to help our customers receive critical payer information faster, reduce operational strain on billing teams, and reimagine revenue cycle workflows to ultimately deliver breakthrough results.\u201d<\/p>\r\n

As payer and provider organizations face increasing administrative complexity, the partnership is designed to modernize payer outreach and help healthcare billing operations reclaim crucial time and revenue \u2013 replacing hours of insurer calls with workflow-specific, compliant voice AI agents that can execute repetitive tasks end-to-end.<\/p>\r\n

About SuperDial<\/strong><\/h4>\r\n

SuperDial automates high-volume healthcare phone workflows using AI agents that handle repetitive outreach and capture outcomes in a structured, auditable format. SuperDial helps healthcare organizations reduce administrative burden and improve operational efficiency across payer and revenue cycle workflows. Learn more at www.superdial.com<\/a>.<\/p>\r\n

About Omega Healthcare<\/strong><\/h4>\r\n

Founded in 2003, Omega Healthcare Management Services\u00ae (Omega Healthcare) is an AI-driven healthcare solutions company that partners\u202facross the healthcare ecosystem to deliver breakthrough results\u202fby reimagining and elevating revenue operations.\u202fPowered by the Omega Digital Platform\u00ae, our agentic AI engine\u202fleverages adaptive intelligence to drive automation, complemented by deep human\u00a0 expertise to help optimize performance and deliver sustained financial and clinical outcomes\u2014while enhancing patient satisfaction.\u202f<\/p>\r\n

Omega Healthcare empowers organizations across provider, payer, and life sciences sectors\u202fto navigate today\u2019s healthcare challenges while building the agility to adapt as healthcare and technology continue to evolve rapidly.\u202fRecognized by industry analysts, Omega Healthcare has consistently been ranked a leader in driving operational performance excellence.<\/p>\r\n

For more information, visit www.omegahms.com<\/a>.<\/p>\r\n

Media contacts:<\/strong><\/p>\r\n

For SuperDial<\/strong><\/p>\r\n

David Khaydatov, David@superdial.com<\/a><\/p>\r\n

For Omega Healthcare <\/strong><\/p>\r\n

\r\n\r\n<\/p>\r\n

Marykate Reese, marykate.reese@omegahms.com<\/a>
Marcia G. Rhodes, OmegaHealthcarePR@supremecomms.ai<\/a><\/span><\/span><\/p>\r\n

 <\/p>\r\n","protected":false},"excerpt":{"rendered":"

NEW YORK and BOCA RATON, Fla., [Mar. 4, 2026] \u2013 SuperDial, a healthcare automation platform designed to streamline payer and provider outreach workflows, today announced a formal commercial partnership with Omega Healthcare, an AI-driven healthcare solutions company. Omega Healthcare will enhance its agentic AI platform by integrating with SuperDial\u2019s voice AI automation solution to help […]<\/p>\n","protected":false},"featured_media":280557,"template":"","meta":{"_acf_changed":false,"content-type":""},"class_list":["post-280546","newsroom","type-newsroom","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.omegahms.com\/wp-json\/wp\/v2\/newsroom\/280546","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.omegahms.com\/wp-json\/wp\/v2\/newsroom"}],"about":[{"href":"https:\/\/www.omegahms.com\/wp-json\/wp\/v2\/types\/newsroom"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.omegahms.com\/wp-json\/wp\/v2\/media\/280557"}],"wp:attachment":[{"href":"https:\/\/www.omegahms.com\/wp-json\/wp\/v2\/media?parent=280546"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}