Case Studies & Resources

Explore our case studies and resources, where we showcase real-world solutions, innovative practices, and expert insights designed to empower healthcare organizations to thrive.

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Cancer Center Reduces Errors by 80%, Recoups Millions

“We needed the right individuals to help us generate

Blog

60% Faster Appeal Turnaround with Intelligent Automation

Overview One of Omega Healthcare’s largest clients — with 18,100+ employees serving more than 4,300 hospitals and physician practices — needed

Blog

Improve Patient Access in These Three Areas to Positively Impact Revenue Cycle and Patient Experience

Patients are looking for the same convenient options in healthcare as they have in their retail experience. They want greater convenience,

Front page cover for white paper on patient access services
Front page cover for white paper on patient access services

Blog

Patient Access: The Key to a Healthy Revenue Cycle

Patient Access: The Key to a Healthy Revenue Cycle Three vital patient access processes that can make or break your revenue

Blog

Automated Eligibility & Benefits Verification

Managing eligibility and benefits verification was an ongoing challenge for the client. Its agents were spending hours on the phone calling

Blog

Improved and Streamlined Prior Authorization Request Processes

Prior authorization requests are a highly manual process that, when not done properly, can lead to denials, delay of care, and

Blog

Outsourcing expertise in HCC coding drives increase in accuracy and productivity

When one of America’s largest Blue Cross Blue Shield insurers needed to improve risk adjustment coding productivity and accuracy, they began

Blog

Medical Coding: Reduced DNFB by $3 Million

When a critical access health system’s discharge not final billed (DNFB) dropped by $3 million, the health system leaned on Omega

Blog

Health System Outsources Coding to Gain Quality and Process Improvements

With nearly 500 primary and specialty care physicians from multiple facilities doing their own medical coding, this multi-state health system had

Blog

Pharma Hub Improves Performance with Market Access Services

Facilitating patient and provider access to gain access to specialty pharmaceuticals calls for streamlined processes aligning patients and brand manufacturers. Deploying

Blog

NYU Langone Reduces Physician Burnout with Clinical Communication Services

NYU Langone Health – the nation’s premier academic medical centers’ doctors and staff were overwhelmed with thousands of after-hours email messages

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